Legal

Ruxpin Terms of Service

Version 4.0 · Effective date: August 27, 2026

These Terms of Service (the "Terms") are a legal agreement between you and Ted Kim ("Ruxpin," "we," "us," or "our") governing your access to and use of the Ruxpin application, website, and related services (together, the "Services"). By creating an account or accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Services.

IMPORTANT NOTICE: These Terms include a binding individual arbitration provision and class action waiver (Section 15), which affect your legal rights.

1. The Services

Ruxpin is a reading companion: you capture thoughts by voice or text, and Ruxpin transcribes, organizes, and reflects them back to you over time. It is not an e-reader and does not provide the text of books or other works. We may modify, add, or discontinue features of the Services at any time.

2. Eligibility and your account

You must be at least 13 years old to use the Services. You agree to provide accurate information, keep your sign-in methods secure, and not share your account. One account is one person's record. You are responsible for all activity that occurs under your account, and you agree to notify us promptly of any unauthorized use.

3. Subscriptions and billing

New accounts receive a free full-access period; its current length is shown in the app at signup. After it ends, continued use requires a paid subscription at the price shown at purchase, billed through your app store account and auto-renewing until cancelled. Manage or cancel in your app store subscription settings — cancellation takes effect at the end of the current billing period, and refunds are handled by the app store under its policies. We may change prices or the free period prospectively; changes do not apply retroactively to time you have already paid for. Your record (your entries and collections) remains yours whether or not you subscribe.

4. Your content

You retain ownership of the content you create in the Services — your recordings, transcripts, entries, and edits ("Your Content"). You grant us a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, modify (for example, to transcribe or format), and display Your Content as necessary to provide, maintain, and improve the Services. This license ends when Your Content is deleted from our systems, except as necessary for legal compliance or backup integrity. You represent that you own or have the necessary rights to Your Content and that it does not violate law or the rights of others. You are responsible for what you capture; do not record people where the law requires their consent without obtaining it.

5. Feedback

If you provide suggestions, ideas, or other feedback about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate it into our products and services without restriction or compensation.

6. AI features

Transcription, structuring, and the Services' reflective features are generated by artificial intelligence and can be inaccurate — names may be misheard, summaries may miss nuance, reflections may misread you. AI output is provided for personal insight only and is not professional, medical, legal, or financial advice. You are responsible for verifying anything that matters.

7. Acceptable use

You agree not to, and not to permit others to: use the Services in violation of law or the rights of others; store or transmit unlawful, infringing, or malicious content or code; probe, scan, or test the vulnerability of the Services or circumvent any security or usage limits; interfere with or disrupt the integrity or performance of the Services; access the Services to build a competitive product or for competitive analysis; copy, modify, translate, reverse engineer, decompile, or create derivative works of the Services or any part of them (except to the extent such restriction is prohibited by law); scrape, resell, sublicense, or make the Services available to third parties; or remove or alter any proprietary notices. We may set and change reasonable technical limits (such as recording length or request rates), and we may investigate suspected violations and take any action we believe appropriate, including removing content and suspending or terminating accounts.

8. Beta and experimental features

We may offer features designated as beta, preview, early access, or similar (including distribution through pre-release channels such as TestFlight). Such features are provided for evaluation, may be changed or discontinued at any time, may be subject to additional terms, and are provided "as is" without any warranty, with no liability on our part arising from their use.

9. Our property

The Services — including all software, design, text, graphics, and the Ruxpin name, logo, and other marks — are owned by us or our licensors and are protected by intellectual property laws. Except for the limited right to use the Services in accordance with these Terms, no rights in the Services or our marks are granted to you.

10. Termination

You may stop using the Services at any time and may delete your account in the app (deletion becomes permanent within 30 days). We may suspend or terminate your access to the Services at any time if we believe you have violated these Terms, if your use creates risk for us or others, or where required by law. Upon termination, your right to use the Services ceases, and we may delete Your Content from our systems in accordance with our Privacy Policy. Provisions that by their nature should survive termination (including ownership, feedback, disclaimers, limitations of liability, indemnification, and dispute resolution) survive.

11. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE MAKE NO REPRESENTATION OR WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT YOUR CONTENT WILL BE PRESERVED WITHOUT LOSS OR CORRUPTION. EXPORT OR BACK UP ANYTHING YOU CANNOT AFFORD TO LOSE.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR FIFTY DOLLARS ($50). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

13. Indemnification

You will defend, indemnify, and hold harmless Ruxpin and its officers, agents, and service providers from and against any claims, damages, and costs (including reasonable attorneys' fees) arising out of or relating to Your Content, your use of the Services, or your violation of these Terms or applicable law.

14. Privacy

Our Privacy Policy, available on our website, describes how we collect, use, and share information and forms part of these Terms. By using the Services, you consent to the practices described in it.

15. Disputes, arbitration, class waiver, governing law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Before filing any claim, contact us at support@ruxpin.app and allow 30 days for good-faith informal resolution; this is a condition to initiating any proceeding. Any dispute not resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, in California or remotely; either party may instead bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property rights. You and Ruxpin each waive the right to a jury trial and to participate in a class action. Your claim may not be joined with the claim of any other person. You may opt out of arbitration by emailing us within 30 days of first accepting these Terms. For any dispute not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in California.

16. App Store terms

These Terms are between you and us, not Apple. Apple has no obligation to provide maintenance or support for the app and is not responsible for any claims relating to it; Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them. Your use must also comply with the applicable app store terms of service.

17. General provisions

Force majeure. We are not responsible for failure or delay of performance caused by events outside our reasonable control, including acts of God, war, terrorism, labor disputes, governmental action, epidemics, or failures of the internet, utilities, or third-party services.

Severability. If any provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in full force.

No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms without consent, including in connection with a merger, acquisition, reorganization, or sale of assets.

Entire agreement. These Terms, together with the Privacy Policy and any additional terms we post for specific features, constitute the entire agreement between you and us regarding the Services and supersede any prior agreements. Except as stated in Section 16, there are no third-party beneficiaries to these Terms.

18. Intellectual property complaints

If you believe content on the Services infringes your intellectual property rights, notify us at support@ruxpin.app with a description of the work, the allegedly infringing material, and your contact information; we respond to notices consistent with applicable law, including the DMCA.

19. Changes to these Terms

We may modify these Terms at any time. Modifications are effective when the revised version is posted at this location, and the version and effective date above will reflect the latest revision. You are responsible for reviewing these Terms periodically; your continued use of the Services after a revised version is posted constitutes your acceptance of it. If a change is not acceptable to you, your sole remedy is to stop using the Services and delete your account.

20. Communications

Service messages. We send you messages that are necessary to operate your account and the Services, such as confirming your email address, signing you in, resetting your password, confirming a change to your sign-in methods, and telling you about your subscription or trial status, including before a free trial ends. These are part of the Services, and you cannot opt out of them while you have an account. If you no longer want them, you can delete your account.

Product and promotional messages. We may also send you occasional messages about getting the most out of Ruxpin, features we have added, and offers. Every one of these includes a way to unsubscribe, and unsubscribing takes effect for all of them. Unsubscribing from these does not stop service messages. Where the law requires your consent before we send this kind of message, we will ask for it and you may withdraw it at any time.

How we send them. We send email to the address on your account, through a third-party email provider acting on our behalf. Keeping that address current is your responsibility, and messages sent to it are treated as received.

Frequency and content. We do not promise any particular schedule and may add, change, or stop any message at any time. We do not sell or rent your email address, and we do not send messages on behalf of anyone else.

21. Contact

support@ruxpin.app